Return Policy

If you are not satisfied with your Kiska Textiles order, you may return it to us within 14 days of order receipt. You will receive a full refund, minus shipping charges.
Products must be in the same condition as received; unused, must not have been washed or cleaned in any way 
and must be returned in the original packaging. 
Please contact us to receive an RA# prior to returning your order.
Failure to do so will result in a non refund.
You will be responsible for paying for your own shipping costs for returning your item. 
Return shipping costs are non-refundable. 

All returns must be shipped via United States Postal Service
or Canada Post and have a tracking number. If you choose regular mail without a tracking number and we do not receive your return, you will not receive a refund. Choosing a carrier which charges a brokerage fee, duties or taxes for goods coming into Canada from the US, will result in this amount being deducted from your refund.
Regular Post is the best method for a return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will be applied to your credit card. 

Sale items 
Only regular priced items may be refunded,
unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged.